C L I E N T A G R E E M E N T
P A Y M E N T
Upon confirmation, a down payment of $1,000 shall be required from the client
to block the date and for the team to book transportation (e.g. plane tickets) and hotel accommodation.
The downpayment is non-refundable and non-transferable. However, if the client decides to postpone or move the date,
the client shall inform the Operations Manager and date reservation will be subject to availability. The remaining balance shall be
settled one (1) month before the wedding date. For any reason the team would not be able to show up on the wedding day due to uncontrolled circumstances (weather conditions, medical emergencies, flight cancellations), a full refund will be given to the client and a substitute team will be reached if possible. Also, editing of videos will not start until full payment is received.
P E R M I T S
Permits (i.e. church, venue etc.) and other miscellaneous fees shall be secured and paid for by the client.
L O C A L T R A N S P O R T A T I O N
The client shall provide local transportation of the crew (2-3) during the filming activities for exclusive islands, resorts, and cities.
F O O D
The client shall provide all meals of the Lula team assigned on the event. Including but not limited to
lunch and dinner on the day of arrival and departure from the venue.
F U L L C R E A T I V E F R E E D O M
The client must give Lula team their full creative freedom to select, edit or shoot the appropriate scenes
from the event. Any request of the client; style, music or idea to be used for the video shall be discussed
only to the Lula team and will be subject to the acceptance of the team.
E X C L U S I V I T Y
In order to preserve the quality of the videos, Lula must be the sole and official videographer on the day of
the wedding. Family members and friends are welcome to video any part of the program as long as they do
not interfere with the team.
R E V I S I O N S
The client is entitled to only ONE minimal revision (clip changes and arrangement) of the Trailers, Pre
Wedding Video, Same Day Edit, Wedding Highlights, and Full Video. If the client wishes to modify the
revised version of the edited video, any change after the revision allowance is subject to on additional cost
of $100 per revision.
U N C O N T R O L L E D C I R C U M S T A N C E S
All care will be taken of with the videos captured. However, in the event that the Lula team fails to execute
in whole or part due to uncontrollable circumstances including but not limited to:
- Force majeure (typhoon, earthquake, flood, fire and other natural calamities)
- Flight delay or flight cancellation; Breakdown of vehicle or heavy traffic;
- Breakdown or loss of any videography equipment
- Church, Hotel and Venue restrictions
- Illness, injury or death of any of the Lula team
- Crimes or felony committed to any of the Lula team on, before or after the event.
The sole remedy for any actions or claims shall be limited to a refund whose total amount cannot
exceed the total monies paid by Client under this Agreement during the time preceding the date on
which such liability arises.
L I A B I L I T I E S
Lula shall limit maximum liability to return all fees paid. After such refund, Lula shall have no further liability
to the client with respect to this agreement. If however, Lula fails to perform for any other reason, Lula shall
not be liable for any amount in excess of the fees the client has paid under this agreement.
M A R K E T I N G
Lula reserves ownership of any video produced during the event and will have the right to use all or any
Video taken for self-marketing purposes unless a non-disclosure agreement is requested.
A R C H I V I N G
Upon receiving all outputs, client accepts all responsibility for archiving and protecting the files. Lula does
not permanently archive files. It is the client's responsibility to make sure that digital files are copied to new
media as required.
W E D D I N G D A Y F A C T O R S
Lula is not responsible for existing backgrounds or lighting conditions, which may negatively impact or
restrict the video coverage. Ensuring the appropriate behavior of all guests and other persons at the
wedding and other events covered by Lula shall be the responsibility of client.
S C H E D U L E C H A N G E S
Notification of any changes in schedule or location of events must be made in a timely manner.
Should the client change the wedding date, they may renew their booked schedule. But will still be subject
to the availability and acceptance of the Lula team.
P A C K A G E C H A N G E S
Rates are subject to change depending on location and additional expenses as agreed by both Lula and the
D E L I V E R Y
Delivery of final package containing all videos shall be within 3 months after the date of the wedding but is subject to shipping or air delivery time. Videos will also be transferred through Dropbox as soon as post production is done.
S P E C I A L R E Q U E S T
Requests for specific shots of wedding details, persons, speeches and performances should be made prior
to the wedding. Any missed shot shall not be the responsibility of the team.